New Users Can't Register

 
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kevin
Star Player
Star Player


Joined: 28 Jun 2007
Posts: 8031
Location: Los Angeles

PostPosted: Mon Jul 02, 2007 2:27 pm    Post subject: New Users Can't Register

This is an important experience since it is preventing new users from joining LG.

I tried 3 times to register, under 3 different email/names and not once did the admin get back to me with a follow up email, stating that my account was active and ready to go.

I had to email Eric Pincus directly to see if he could help me out, which he did.

How come the above happened? Are the admins just overwhelmed? Or did my registrations not get through?

Also, there's no email address in the auto-email sent from the registration on who you can reach if your registration doesn't work. And you can't post in this section, unless you're registered.
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LarryCoon
Site Staff
Site Staff


Joined: 11 Aug 2002
Posts: 11264

PostPosted: Mon Jul 02, 2007 9:18 pm    Post subject:

JD usually takes care of that, but we sent him on a week-long cruise in honor of his 10,000th banning.

What really happened is that we went to manual verification to block all the bots. I honestly don't know who's been watching it recently. I've been concentrating my efforts on server-side performance issues.

As for the e-mail address -- yeah, getting all those documents up to date is something else I've been working on.
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kaoss128
Franchise Player
Franchise Player


Joined: 09 Apr 2006
Posts: 13058
Location: Morgantown, WV

PostPosted: Sat Jul 14, 2007 1:28 pm    Post subject:

LarryCoon wrote:
JD usually takes care of that, but we sent him on a week-long cruise in honor of his 10,000th banning.


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REPPIN 818
Star Player
Star Player


Joined: 17 Jun 2007
Posts: 5251

PostPosted: Mon Jul 30, 2007 1:27 pm    Post subject: Re: New Users Can't Register

kevin wrote:
This is an important experience since it is preventing new users from joining LG.

I tried 3 times to register, under 3 different email/names and not once did the admin get back to me with a follow up email, stating that my account was active and ready to go.

I had to email Eric Pincus directly to see if he could help me out, which he did.

How come the above happened? Are the admins just overwhelmed? Or did my registrations not get through?

Also, there's no email address in the auto-email sent from the registration on who you can reach if your registration doesn't work. And you can't post in this section, unless you're registered.


Thanks for the advice, I got registered today. EP is the man!
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